The Experience

For EVENT Clients


Here you are asking: "what's next?" Well we're here to walk you through every step of the way! Below is a general overview of our process. You'll come to learn (if you haven't yet) that Kazzandra is very meticulous and communicative - from first contact to even after your final gallery or video is delivered, we're in this with you. There's nothing we love more than becoming friends with our clients! So let's get started!


Questionnaire + Quote


First things first, we'll email you a questionnaire to fill out. This will help us learn more about what you are looking for and will help us generate your quote. We'd love to hop on a phone call, Zoom, or FaceTime to get to know each other and answer any questions that you have. After our chat, if you feel like we connect and the quote is within your budget, you simply hit "accept" and we move forward to the next step. If you have any questions that pop up after our chat, we're here to answer them all! Simply email, call, text, or carrier pigeon your questions to us.


Please be advised that quotes are valid for 30 days, and do not guarantee availability or booking as we book on a first come, first serve basis.

Bookings are confirmed once the initial non-refundable retainer is paid and the contract is signed by all clients.


Invoice + Contract


After you have accepted the quote, we will email you an invoice and the contract for your event. At the time we send the invoice and contract, we will place a temporary 48 hour hold on your event date. This gives you 48 hours to read the contract prior to signing and make the non-refundable retainer payment to confirm your booking. The invoice will break down payment amounts and due dates (if applicable), but the contract will include this information too. The contract will be sent via email and can be signed electronically. Once we countersign the contract, you will receive a copy of it for your records. If you don't receive the copy, we're happy to send one over to you. Payments can be made via cash, check, or online app payment.


Please be advised that receipt of invoice and contract does not guarantee availability or booking.

Bookings are confirmed once the initial non-refundable retainer is paid and the contract is signed.


Planning


We typically do not need to be involved in the planning of events, but if you have questions about lighting or arrangement of the space, we'd be happy to do a walk through with you and provide feedback for consideration.


Day Of


We're here and we're ready! Do your thing and we'll do ours with as minimal disturbance as possible so that we can capture all those great candid shots. We're also happy to encourage guests to smile for the camera!


The Aftermath


When our editing and internal reviewing process is complete, we will upload your edited photos and video(s) to a private online gallery for your convenience regarding viewing, downloading, ordering prints, and sharing. We will also upload any videos to our YouTube channel so you can easily share that link with friends and family as well! Our only request is that you tag our social medias appropriately. We are a small, family owned and operated business - word of mouth is one of the most effective ways we can grow our business so that we can care for ourselves and our family. We appreciate you. :)